1 Reply Latest reply on Feb 14, 2014 12:39 AM by Mylenium

    After using AE for a year, now won't load

    seventdog

      I've been using AE CS6 for a year now on Win7.  Same computer, same setup.  I updated to 11.0.4.2 five days ago, and used the program several times since then without a problem.  Now when I try to load it, I get this:

       

      Exception code: 0xc0000005

       

      All drivers are up to date.

       

      I'm lost, any help would be really greatly appreciated!

       

       

      Here's the event data:

       


      7547189



      20



      APPCRASH



      Not available



      0



      AfterFX.exe



      11.0.4.2



      52886341



      TDL.dll



      0.0.0.0



      52886143



      c0000005



      00000000000832d0











      C:\Users\G\AppData\Local\Temp\WERD24B.tmp.WERInternalMetadata.xml



      C:\Users\G\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AfterFX.exe_c5d4767a 50b7a967b3c256847a805f6d2539b9e2_110adf56







      0



      cd34f6c4-94e4-11e3-902c-bcaec52102ab



      0

      AfterFX.exe



      11.0.4.2



      52886341



      TDL.dll



      0.0.0.0



      52886143



      c0000005



      00000000000832d0



      4ec



      01cf28f18dcc26ca



      C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe



      C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\TDL.dll



      cd34f6c4-94e4-11e3-902c-bcaec52102ab