5 Replies Latest reply: Feb 14, 2014 7:28 PM by A.T. Romano RSS

    I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work

    pnasty09

      It's downloaded but it won't set everything up like the other DVD menu themes when you click on them. Why is this happening?

        • 1. Re: I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work
          A.T. Romano Community Member

          pnasty09

           

          Could you be more specific?

           

          a. Tools Menu/Movie Menu/Holidays and Events/Valentine

          Can you select Valentine (which has been downloaded/blue ban at top right corner of thumbnail gone) and then click Continue to get the theme into the disc menu section of the program for customization?

           

          b. If you get the menu in the disc menu section for customization, what specifically do you want to do next....are you trying to move around buttons? Replace video and/or audio background? Or something else?

           

          c. Have you hit the Reset button and tried to apply the menu again? If so, same results which you will be describing for us?

           

          More defining of "it won't set everything up like the other DVD menu themes when ..." will help us to help you.

           

          Thanks.

           

          ATR

          • 2. Re: I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work
            pnasty09 Community Member

            The issue I have is. I'm doing Tools/Menu/Movie

            Menu/Holidays&Events/Valentines Day.

             

            I hit Valentines Day and continue but it doesn't load the menu format like

            all the other do, it just remains blank like I never chose anything. But it

            does have all the files downloaded when I check the computer files in the

            folder for it. Any reason why this might be occurring?

            • 3. Re: I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work
              A.T. Romano Community Member

              pnasty09

               

              Thanks for the reply. How many of the other themes have you tried so that you know it is just this one theme that has a problem?

               

              Assuming that your Premiere Elements 11 is on Windows 7, 8, or 8.1 64 bit computer, let us try deleting the Premiere Elements 11 settings file which is named Adobe Premiere Elements Prefs.

               

              With Premiere Elements 11 closed,

               

              Local Disc C

              Users

              Owner

              AppData

              Roaming

              Adobe

              Premiere Elements

              11.0

              and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 11.0 Folder in which the Adobe Premiere Elements Prefs file exists. In order to see the complete path cited above, be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active.

               

              Thanks.

               

              ATR

              • 4. Re: I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work
                pnasty09 Community Member

                I have tried at least 4 or 5 other themes and they all work. Just the

                Valentines Day Theme is giving me issues and I need it for a DVD I'm doing

                for a recent Valentine Pageant.

                 

                I have Premiere Elements 11 on Windows 7 or 8, forgot which one as I'm away

                from the laptop right now.

                 

                I'll try that tonight and see what happens and let you know

                • 5. Re: I downloaded the Valentines Day DVD menu theme in Adobe Premiere Elements 11, but won't work
                  A.T. Romano Community Member

                  pnasty09

                   

                  That deletion of the Premiere Elements settings file often takes care of those unexpected strange problems. Recently I went to apply a disc menu, got that far, but when I went to Preview it, the main menu did not display. After that deletion of the Premiere Elements settings file, the problem was corrected. No guarantees in every case, but worth a try.

                   

                  I always write "Problems with the same symptoms can (often do) have different causes.

                   

                  Looking forward to your results.

                   

                  Thanks for the follow up.

                   

                  ATR

                   

                  Add On...As a last resort, right click the Premiere Elements 11 desktop icon, select and click on Run As Administrator. I am trying to avoid a program uninstall/ccleaner run through/reinstall with antivirus and firewalls off.