3 Replies Latest reply on May 8, 2014 4:17 AM by Sashabe

    Random crashes on startup, only clearing Prefs helps

    Sashabe Level 1

      Hello! Since some point in time (about 4-5 months ago) my Indesign CC started to freeze randomly upon start. This happens every 5-10 launches. The only solution is to trash both Caches and Preferences and restart the machine (or I'll get "PrevInstance didnt quit" error). I don't use CC Sync feature so it's not a broken file that goes over and over; I use a custom keyboard shortcuts file though that I do move to preferences folder after every crash.