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Does the new adobe flash player 13 beta solve the crashes

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Feb 15, 2014 Feb 15, 2014

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Does the new adobe flash player 13 beta solve the crashes with browsers like firefox 27.0.1?

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correct answers 1 Correct answer

Adobe Employee , Feb 20, 2014 Feb 20, 2014

It depends on what the root-cause of the crash you're experiencing is.

In order to give you any meaningful infromation, I'd need to know more information.  The best way to get down to the nuts-and-bolts is to give me links to the crashes that you're seeing.


To do this, open Firefox and type the following into the address bar:

about:crashes

You'll get a page with a bunch of links.

Pick the 10 most recent links or so, and click each one of them.  This will force them to be submitted to the Mozilla cra

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Adobe Employee ,
Feb 20, 2014 Feb 20, 2014

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It depends on what the root-cause of the crash you're experiencing is.

In order to give you any meaningful infromation, I'd need to know more information.  The best way to get down to the nuts-and-bolts is to give me links to the crashes that you're seeing.


To do this, open Firefox and type the following into the address bar:

about:crashes

You'll get a page with a bunch of links.

Pick the 10 most recent links or so, and click each one of them.  This will force them to be submitted to the Mozilla crash reporter.

The links should then show as clicked, and the name will change to start with "bp-" and a long hash of letters and numbers.

Right-click on each of those links and choose Copy Link Address

Paste the list of addresses in a response to this thread, and I'll look them up and try to give you some feedback.

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