7 Replies Latest reply on Feb 17, 2014 3:29 PM by A.T. Romano

    No video playback in Premiere Elements 10

    OOoopieceofcandy

      Hi,

       

      I've got something I can't solve here. I cannot playback any video in Elements 10 on win 8.1. It was originally a Canon .MOV recorded on a G12, and i could hear audio but see nothing. I then converted the file to a AVI, MP4, etc...and got nothing. So I went to my archive and loaded up some other files that had been working with the same program on Win7, nada. Then I tried various random videos, .flv etc.. Then tried to run videos previously created with this software.

       

      I also tried Win7 compatibility mode, and run as Admin.

       

      All of the above videos played fine in various video software.

       

      Any ideas?

       

      Thanks,