2 Replies Latest reply on Feb 15, 2014 7:19 PM by A.T. Romano

    Elements 10  - How do I get video media imported into the timeline to be visible?

    environmental analysis

      When any video media is imported into Premiere elements 10 I get a white screen (i.e. no video) and only the audio plays.   It does not matter if the files are Mpeg4 or mts.   I have routinely used Elements 9, 10 & 11.  This is a new 64bit machine and this is the only time this has occurred.