2 Replies Latest reply on Feb 16, 2014 9:34 AM by romadono

    Couldn't open Bridge from AE

    romadono

      Hi guys, I've got a problem with After Effects.

       

      I have After Effects, Photoshop and Bridge installed, all of them CC. When I try to open Bridge through After Effects (Browse Presets, Browse in Bridge), it brings me an error that says: "After Effects warning: Adobe Bridge is not installed. Please download and install it to use this feature. Go to https://creative.adobe.com/apps". However, from Photoshop I can open it without any problem. Also, if I try to open a preset from Bridge, AE says: "After Effects error: Can't import file 'presetname.ffx': unsupported filetype or extension. (0 :: 1)". I've tried reinstalling all, but nothing. What can I do?

       

      Thanks in advance.

       

      Software version:

      Adobe After Effects CC 12.2.1.5

      Adobe Bridge CC 6.0.1.6 x32

      Adobe Photoshop CC 14.0 x64

      QuickTime 7.7.4

       

      Technical specifications:

      AMD FX-6300 Six Core

      Kingston Vengeance 8GB DDR3 1600mhz

      Sapphire Radeon HD 7870

      Seagate Barracuda 7200.14 1TB

      Windows 7 Home Premium 64 bits SP1