Let us try the deletion of the BadDrivers.txt file.
Local Disc C
and in the 11.0 Folder is the BadDrivers.txt file that you delete. After you close out of there and open the program again, the program will generate a new BadDrivers.txt file and hopefully the problem(s) will be gone. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
Please let us know the outcome.
Just FYI - I do NOT let Windows Update install graphics drivers... I make that choice myself... in fact, I have Windows Update set to notify only, NOT automatic update, so I may look and choose all updates
Hide Windows 7 Updates that you do not Ever Want to Install
Remove from Windows Update http://technet.microsoft.com/en-us/magazine/ff382716.aspx
In the list of updates, right-click any update that you don’t want to see again, and choose Hide Update. If you later change your mind—or if you just want to see a list of the updates you’ve chosen to hide—on the main Windows Update page, click Restore Hidden Updates.
The setting up of Windows Updates as pointed to by John got brought to the forefront in the episode last year when Premiere Elements users were getting hit by 1/2 video displays when dealing with .wmv video imports. Many, many threads and an Announcement appeared at the top of this forum at that time. The following is a sampling of the many threads and posts with the tie in on how best to protect oneself from Windows Updates.
Thanks for the fix! That took care of the problem. I remember doing this a few years ago, but totally forgot about it.
Appreciate the quick response and fix.