When I go to download either product I hit install and the
box where it used to say Shockwave or Flash is now blank with a
small red X in a box in the upper left hand corner. Below the large
box , there is a message that says I may need to click the gold bar
at the top of the browser to install. But, there is no gold bar. I
have made sure there is enough space in the temporary internet
files for the program to download. What do I do? On other web sites
all of a sudden there are boxes where nothing shows up but a blank
box with a square with a red X in the upper left hand corner. Can
someone tell me what this is and how to fix it please? I looked all
over this site and tried everything they said and it didn't work.
Thank you to anyone who can help.