11 Replies Latest reply on May 22, 2014 7:04 AM by BigRedR

    How I fixed: You have been signed out problem in 2 minutes!

    Adel de Meyer

      Very frustratingly I was having the same problem with Creative Cloud saying you have been signed out all the time, so I was reading through the forum and got some ideas, so this is what I did and finally I can get back to work and hopefully help some of you solve this problem too:

       

      1. Completely uninstall CC from your computer. Also remove the exe. file from the previous download in your downloads folder, just to be save.

      2. Download the Adobe cleaner tool.

      3. Use the Adobe cleaner tool and select on the questions to remove ALL files. Make sure you have backed up important docs or images before doing this.

      4. Restart your computer.

      5. Download Adobe CC again.

      6. Accept terms and conditions.

      7. Sign in and whoala - Happiness!!

       

      Hope this helps some of you too.

       

      Adel