3 Replies Latest reply on Feb 18, 2014 3:00 AM by Peter Spier

    CS6 full version turns into test version...

    Monacensia

      http://forums.adobe.com/thread/1407908

       

      Here are the details again (why is it not possible to ans your question directly by return mail?????)What exactly do you want to know - its mere guessing!

       

      I am working with Windows 7 Professional. I bought the CS6 8.0 MLP AOO License D for nearly 900 € on Dec 29, 2013.

       

      [personal information removed by moderator]

       

      I created 2 books in the meantime. Since this afternoon,  I am unable to start the full version or any of these books. When clicking on the start button

      ("C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe")

        , this information appears: [Translated]

       

      Registration is needed

      Please register with your Adobe -ID, in order to use the test version of Âdobe Indesign CS6...Register now! [Button]

       

      It seems to me that the software does not realize that a registered full version was already running.

      My final user no. is [romoved by moderator] and I do own a serial no.

       

      Suddenly I do find a icon on the desktop: ADOBE SUPPORT ADVISOR

      It has detected faults in CS5????? Upgrade mistakes which I do not have:

       

      cpsid_82829s5: Bootstrapfehler: „Fehlende Installationsdatei“.

      Klicken Sie hier, um Details und Korrekturvorschläge für dieses Problem anzuzeigen.

      cpsid_83578r3: Fehler „Lizenz bei Pre-chrome prüfen“ bei der Installation von Creative Suite 5

      Klicken Sie hier, um Details und Korrekturvorschläge für dieses Problem anzuzeigen.


      The following details and proposals do not refer to my problem.

       

      Do I have to run the installation file again?

       

       

      Christian Müller-Straten


       


       

      Message was edited by: Peter Spier