4 Replies Latest reply on Feb 19, 2014 6:24 AM by Peter Grainge

    Robohelp 11 Crashing problem with Office 2007.

    cseng

      Since installing Robohelp 11 all of my office 2007 programs have been crashing.  Outlook has crashed inserting an attachment and when opening a new email. Excel has crashed when opening a document using the open command on the menu and also while saving. Word and Publisher have also crashed at various points. Anyone else experiencing this problem or have a solution. I have Windows 7 Pro installed and Office 2007. I have confirmed that it is Robohelp 11 - all updates have been applied to windows and I backed out newly installed software until the problem stopped - problem stopped as soon as Robohelp 11 was uninstalled. I have also recreated the computer Profile, uninstalled Office 2007 and reinstalled.

       

      Any Ideas?

      Carole