2 Replies Latest reply: Feb 17, 2014 2:18 PM by William Noel

Customer survey - web form or web app?

William Noel Feb 17, 2014 12:59 PM

I want to build a customer survey on client website.

I know how to build it as a web form - but then how to collect the data?

Does someone already have example of this?

Or shuld I build it as a web app instead?

What do you suggest?

Appreciate your comments!

1. Re: Customer survey - web form or web app?

Aishvarya Raj Rastogi Feb 17, 2014 2:13 PM (in response to William Noel)

Hi,

Whenever you create a form with a custom field, a case is created upon submission. You can access the form data via CRM > Cases.

Regards,
Aish
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2. Re: Customer survey - web form or web app?

William Noel Feb 17, 2014 2:18 PM (in response to Aishvarya Raj Rastogi)

Thanks Aishvarya,

I understand, Cheers!
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