3 Replies Latest reply on Feb 18, 2014 3:35 PM by John T Smith

    Trouble Shooting Acrobat Installation

    suazii

      I receiced these errors when I tried to reinstall Acrobat. It was installed previously but now I'm getting error messages.

      Exit Code: 6

      Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW065, DW066 ...

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s), 2 warning(s)

       

       

       

      WARNING: DW065: Display requirements not met for {402F6F2E-5683-491C-977D-0CA599A07CAF} CS6 Design and Web Premium 6.0.0.0

       

      WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0

       

      ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

       

      ERROR: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\ViewerPS.dll.   Verify that you have access to that directory.

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

      MSI Error message: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\ViewerPS.dll.   Verify that you have access to that directory.

       

       

       

      ERROR: DW050: The following payload errors were found during install:

       

      ERROR: DW050:  - Acrobat Professional: Install failed

       

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