3 Replies Latest reply: Feb 20, 2014 9:35 PM by pwillener RSS

    A required file (C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5) could not be written due to insuf

    artesain79

      I gave up on flash several months ago due to the amount of time I was spending trying to get updates installed.  I thought I'd try this again as I have friend asking for help with this.  I'm astounded the issue has not been resolved.

       

      This computer is Win 7 Home Premium.  I'm now using IE 11.  I'm trying to install the Adobe version that is the download section.

       

      I have run through the clean install several times.  I've rebooted after all the steps.  I've used the uninstaller and offline installer.

       

      Anti-Virus is suspended. 

       

      SAFE mode did not help either.

       

      Run from an ADMIN authority userid.

       

      The error is "A required file (C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5) could not be written due to insufficient permissions."

       

      Can anyone help with this?  The log files are below.  Thanks!

       

      From SysWOW64:

       

      =O====== M/12.0.0.44 2014-02-19+02-18-17.336 ========

      0000 [I] 00000010 "C:\Users\Denise\Desktop\install_flash_player_ax_offline.exe"

      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

      0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0005 [I] 00000011 1

      0006 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0008 [I] 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_12_0_0_44.ocx

      0009 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_44_ActiveX.exe

      0010 [I] 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_44_ActiveX.dll

      0011 [I] 00000023 C:\Windows\SysWOW64\Macromed\Flash\activex.vch

      0012 [E] 00001031 C:\Windows\SysWOW64\Macromed\Flash\activex.vch:5

      0013 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0014 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

      =X====== M/12.0.0.44 2014-02-19+02-19-03.725 ========

       

      From System32:

       

      =O====== M/12.0.0.44 2014-02-19+02-18-22.733 ========

      0000 [I] 00000010 "C:\Users\Denise\AppData\Local\Temp\{CDC5B8BC-91CA-4CCD-A8E5-DF522B190146}\InstallFlashPl ayer.exe" -install -skipARPEntry -iv 1 -au 4294967295

      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/12.0 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_12_0_0_44.ocx

      0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_12_0_0_44_ActiveX.exe

      0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_12_0_0_44_ActiveX.dll

      0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

      0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      =X====== M/12.0.0.44 2014-02-19+02-18-23.934 ========