10 Replies Latest reply on Apr 13, 2016 3:12 AM by sjm2692544

    Creative Cloud App keeps logging me out and telling me I need to register my software.

    Gloughman

      I have to student and teacher version of creative cloud, since I am still in school. Every time I close the laptop, which puts it into sleep mode, I have to log back in to my account on the creative cloud. This also happens randomly while I am still working, meaning that many of my fonts downloaded from Typekit aren't available for me to use and I get an error message when trying to use them. When I do log back in, creative cloud asks me to register my software, even though there isn't really a way to register the serial for any of the programs besides Firworks, and that should be covered under the CC license. This is extremely frustrating and wastes a lot of time in the long run.

       

      Any help would be greatly appreciated