5 Replies Latest reply on Feb 20, 2014 1:44 AM by Bernd Alheit

    PDF asking for password to open when none has been set


      Customers who buy my ebooks are being asked for a password to open the pdf when I have not set it to require one.

      I can open the file on my computer, but when I send a link via dropbox or they try and download it from my website, it asks them for a password.

      Any clues on how to fix it?