1 Reply Latest reply on Feb 19, 2014 11:43 AM by John T Smith

    Can't open Photoshop CC-says need to reinstall but won't reinstall

    sky27753

      I activated the free trial and used Photoshop- it was perfect. Now 2 days later, when I try to open the application, an error message comes saying that some application components are missing from the application directory and to please reinstall the application. But, when I go to the Create Cloud Installer and click on Photoshop, it says "up to date" in the column and won't reinstall or do anything really.... I tried putting the existing app in the trash, but that's not helping....