Kindly specify the following things so that we can assist you with this issue :-
MAC Os Version
Which step are you on , Are you not able to download it ??
Which step of the installation are you on and what is the error if any??
I have had the software working and now I have a message that reads :
So I have done then that won't download
and then i have downloaded adobe support advisor and this tells me there are no issues.
hope this make sense
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