2 Replies Latest reply on Feb 21, 2014 5:57 AM by Elias Lo

    After Effects cc not starting due to optix.1.dll error or not designed for Windows

    Elias Lo

      Hi support team,

       

       

                             I cannot open after effects cc due to a problem with a optix.1.dll error . Attached is a sreen shot. I suspect is the nvidia video card that has problems.

       

       

      pic.jpg

       

      Anyone one has the same problems? Any solutions for this? Thank you.

       

       

      Regards,

      Elias Lo