3 Replies Latest reply on Feb 20, 2014 7:21 PM by ProDesignTools

    Creative cloud desktop tool trying to update

    HarryPutnam Level 1

      Setup: Running Win7 64bit on Sager NP8760 laptop - cpu: older i7 M820 1.73 ghz - 8GB ram

       

      I get a notice from the task bar that `creative cloud' has an update.... ok start the process.

       

      I see a dialog that the update is downloading ....

      I see a dialog that CC desktop is initializing....

      Maybe 15 seconds or so the CC desk top tool pops up

      But also a new message that CC has an update......

       

      The process repeats and repeats.  The update warning continues to appear making it impossible to use the CC desktop at all.

       

      Is this happing to others?  Is there a known cure?