1 Reply Latest reply on Feb 23, 2014 9:35 PM by Carl Sun

    DMXZone DW CS6 extension problem

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      I can't instal the Dreamweaver CS6 extension xdmxHTML5 slide show, from DMXZone. The Adobe Extension manager CS6 returns an error "Impossible to update the menu". I'm running a Mac Pro machine with Mac OS X 10.9.1. Any hint?

       

      I've cleared the DW cache as explained here http://www.dmxzone.com/go/16740/clearing-dreamweaver-s-cache/  w/o any luck.

       

      Further details:

      OS X in Italian

      Extension manager version 6.0.8.28

      dmxHTML5 Slide show v1.5.0

      Dreamweaver CS6 V12.0 build 5861 Italian (installed over a german version)

        • 1. Re: DMXZone DW CS6 extension problem
          Carl Sun Level 4

          I can't get this extension to reproduce your problem.

           

          Please click "Tools"->"Preferences" menu item in Extension Manager, check "Enable detailed logging" option. Restart Extension Manager. Try to install the extension. After the error message pops up, quit Extension Manager. Send the log files under "/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS6/Log" folder to exman.beijing@gmail.com.

           

          Note that the "/Users/<YourUserName>/Library" folder is hidden by default. You have to hold down "option" key and select "Go"->"Library" menu item to go to this folder.

           

          You can also ask help at http://www.dmxzone.com/support/17708.