Which Elements... Photoshop or Premiere?
Either way, Elements is not part of the Cloud, so it is a different transaction
-has a link to manage your membership which may help
After you buy (unknown) Elements you would go to a different forum for help
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
I want Photoshop Elements 12. I've already uninstalled Creative Cloud from my computer and awaiting my refund. How long will it take to get my refund? Is there something else I must do. It's really hard to get any action around this site.
You were quite helpful, John, but now what do I do?
I am a member, just like you, so I do not know how long it takes to receive a refund... does it not tell you at the page(s) I linked?
Photoshop Elements is now a separate purchse... if you want "instantly" you may buy using an Adobe download... be sure to write the download install files(s) to a CD or DVD, along with a text file containing the serial number that Adobe will email
If you want a version on disc, go to a place like Amazon