We are using Citrix Presentation Svr 4, and we stream our
applications using Softgrid. We would like to do the same with
RoboHelp, does this work? I've heard that RoboHelp does a check on
the network to find out whether or not someone else uses the
license. Is this right? And is this the case on all RoboHelp
If this is the case, is it a way to pack and run RoboHelp
with Softgrid to evade this?
Actually, that was four questions. but who's counting?
First, RH is rather finicky about its environment, and I am biased
about Citrix. Dont like it, never got it to work with my files. I
dont think RH will either. Second, RH has been checking for
duplicated licenses for several releases now. Not sure how far back
that goes. Third, most users have reported nothing but problems
with running RH on a network - and even leaving the source files on
a server seems to cause problems. Lastly, given all that, I suspect
it won't play nicely with Softgrid either. But I'm guessing on this
like Roger, citrix has caused me nothing but grief and is
definitely no friend of mine when it comes to shipping help files.
Each installation seems to be slightly different and causes no end
of problems when accessing the help - in my experience. As far as
Softgrid goes, I'd contact Adobe Technical support regading the
license issue before making commitments. But my guess is that you
won't really know until you try - that's the trouble with citrix
set ups. Hopefully Adobe Tech support can shine some light.