0 Replies Latest reply: Feb 23, 2014 3:39 PM by nahcr RSS

    error message end tag and start tags dont match when publishing to flickr from lightroom 5.3

    nahcr Community Member

      I have had an ongoing problem that lightroom publishing to flickr times out frequently when uploading many photos.  However, for about the last week or two weeks i have been getting a different error message:

       

      Error message: “Can’t update this collection.  An internal error has occurred:  End tag ‘body’ does not match the start tag ‘hr’. 

       

      Windows 7 system.

       

      I set up a photoset in lightroom (have tried both smart and regular photosets with same results).  These photosets can contain anywhere from 16 to 3000 or more photos. The first photos are uploaded – maybe 10, maybe 100, maybe 1000.  Then it generally seems to stop working.  Sometimes I can continue publishing new photos or republishing, sometimes I cant.  For example I currently have 11 flickr publish photosets in one lightroom catalog, with the following success numbers:

       

      NAHCR00 total 3044, published: 1851

      NAHCR01 total 748,published: all

      NAHCR03 total: 532 published: all

      NAHCR04  total: 412 published: all

      NAHCR05 total: 340 published: 152

      NAHCR07 total: 248 published: 50

      NAHCR08 total: 524 published: 197

      NAHCR09 total: 44 published: all

      NAHCR10 total: 40 published: all

      NAHCR11 total: 32 published: all

      NAHCR12 total: 124 published: 4

       

       

      I have succeeded in uploading over 28000 pictures from flickr (mostly from three other lightroom catalogs to several flickr account, both paid and free).  The other catalogs marks the photosets as public  and generally seems to be more successful at uploading.

      All of these problem photosets are marked as private so that only I can see them.  The  photos themselves have peculiar names including many special characters including chinese characters, arabic alphabets, spaces, commas, exclamation marks etc etc.  I tried telling lightroom to rename the files to names with no special characters but it still fails.

       

      I emailed Flickr with the above information and this was their response:

       

      Thank you for contacting Yahoo Flickr.

       

      I would first like to apologize for any inconvenience you have experienced while attempting to upload photos to your Flickr account.

       

      First, Lightroom is a 3rd-party application; we can't offer any support for it. Please contact the developer of that application for help.

       

      With that said, please note that there's a known issue with Avast's Web Shield and AVG antivirus that causes issues with uploads. If you have either of these applications, disable the "Link Scanner", add Uploadr to the exceptions list, and then try to upload. If the issue persists, temporarily turn off the anti-virus / firewall and try to upload again.

       

      Please also see the following article on Flickr's upload limitations:

        Lastly, here are some general troubleshooting steps that you can try: 

       

      Most connection issues arise due to a problem between your computer and Flickr and are often temporary. Try the following:

      • Briefly power off any broadband modems and routers to reset the network connection.
      • If you connect wirelessly, move your computer closer to the wireless access point, or 'plug in'.
      • If you're connected through a router, try plugging directly into the broadband modem.
        • See your manual for configuration options if the router is slowing or blocking uploads.
        • Also, try lowering your # or matching it to your ISP's value.

        Additional troubleshooting 

      I realize that this isn't a satisfying response to your request, and I am sorry for that. Please let me know if I may be of further assistance, or if you have any questions or concerns.

       

      Thank you again for contacting Yahoo Flickr.

       

      Regards,

       

      Elliot

       

        Yahoo Customer Care