4 Replies Latest reply on Feb 24, 2014 4:59 AM by Luis Rebelo

    SUGGESTION TO ADOBE: PLEASE CREATE A PROPER FORUM FOR SUBSCRIPTION AND BILLING ISSUES

    Luis Rebelo Level 3

      I think and many will agree, that it is about time that Adobe would create a forum just for subscription or billing issues.

       

      There are so many people looking for help that taking this issues to a specific forum, would help in reducing the signal to noise ratio and keep a focus on specific topics. Yes, Adobe should fix these issues and I am sure they are being address but creating proper channels would speed up support, from Adobe staff and from people that, for crazy reasons, volunteer here.

       

      I try to help, but sometimes just the Creative CLoud forum is like a raging river of people looking for help and if it was divided in some topics, it would be a great help. So:

       

      - Create a Creative Cloud membership and Billing issues: It is about time

      - How-to and technical issues are still well served by the topics.