3 Replies Latest reply on Feb 24, 2014 11:34 AM by jcanepa

    Submissions from Chrome

    Excursion Insurance 2014

      Has anyone had issues with forms being submitted through Chrome or other Browsers????

        • 1. Re: Submissions from Chrome
          jcanepa Adobe Employee

          Chrome is tested with FormsCentral daily (I am using it right now).  Is there a specific issue that someone is having?  Are they using a proxy server?  Are they on a corporate controlled computer that blocks unfamiliar IP Addresses?  Is there a particular Chrome plug-in that is being used?  Any information would be helpful to diagnosing the problem.

           

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          Jeff Canepa

          Software Quality Engineer

          Adobe Systems, Inc.

          jcanepa@adobe.com

          • 2. Re: Submissions from Chrome
            Excursion Insurance 2014 Level 1

            Jeff,

             

             

             

            Thanks for the quick response.  Please go to my website www.excursioninsurance.com and go to the get a quote page.  You don’t need to fill it all out, but include your e-mail address in the bottom right of section 1 and put TEST in the Applicant Name.  Scroll through and hit submit at the bottom left of page 4.  I am not getting submission from Chrome

             

             

             

            Ken Furlow

             

            Vice President

             

            15476 NW 77th Court, PMB 284

             

            Miami Lakes, FL 33016

             

            Direct +1 (305) 512-0591

             

            Mobile +1 (786) 351-3408

             

            Fax +1 (305) 556-3680

             

             

             

            highreslogo w colorNSI Member of highresnsi

            • 3. Re: Submissions from Chrome
              jcanepa Adobe Employee

              Ah, ok I see what is going on.  You have created a PDF form and you are viewing the pdf file using Chrome's built in PDF viewing plug-in.  Unfortunately this plug-in, while convenient, does not support all advanced PDF functionality (like the submit button).  If you are using Windows Chrome you can download the free Adobe Reader, install it, and this should fix your issue.  However, this will not be of much use to your users.  They too could still encounter this problem.  What I recommend that you do  is not make the PDF available to be filled out in a Web Browser - this FAQ goes into more details:

              http://forums.adobe.com/docs/DOC-4142

               

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              Jeff Canepa

              Software Quality Engineer

              Adobe Systems, Inc.

              jcanepa@adobe.com