1 Reply Latest reply on Feb 24, 2014 7:43 PM by Rajashree Bhattacharya

    Why am I being charged $25 to renew my membership?

    Rebeka Arnott

      Hi,

       

      I received an email today saying that my membership renews in March automatically, requiring a payment of $25. I'm just curious as to where this $25 comes from when I am on the $15 a month student creative cloud subscription, will still be on the $15 a month student creative cloud subscription, and to sign on as a new customer is also only $15. I just don't see how you can add $10 without at least explaining what this extra $10 is for.

       

      Thanks,

       

      Rebeka