1 Reply Latest reply on Feb 25, 2014 4:25 AM by Mylenium

    Still waiting on my serial number...

    rbold

      I bought Photoshop CS6 Extd. Student/Teacher package last Wednesday. Basically, I tried to install it on Saturday and was told about twenty times that my product number was inaccurate. I then spent the morning trying to resolve this issue with Adobe, who opened a case for me and told me that I needed to manually send them the product number and all of my University documentation in order to prove that I was a student. It's now mid-Tuesday and I've still heard nothing back in regards to any type of serial number or confirmation of my Uni stuff. Is this waiting business a regular thing? It seems a bit like I'm running into brick walls here...