Please find below the information relevant to the issues occuring.
- Issue is occurring with After Effects cc (recent updates installed) & After Effects CS6 (recent updates installed)
- Hardware is ASUS pc laptop with 4gb Ram and a single disk drive
OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Processor Intel(R) Core(TM) i7-2677M CPU @ 1.80GHz, 1801 Mhz, 2 Core(s), 4 Logical Processor(s)
- Quicktime 7.7.4 is installed
- No other software running at time of application launch apart from Chrome browser.
- Display adapter is Intel(R) HD Graphics Family.
Hope that helps with a solution...thanks.
> No other software running at time of application launch apart from Chrome browser.
Quit Chrome before starting, too.
Do other applications have this problem, such as Photoshop or Premiere Pro?
Thanks for replying,
No, they are the only programs installed at this time. I have tried quitting chrome before launching AE but no joy still. Any suggestions?
Lead Design Architect
HMH Studios: Design