2 Replies Latest reply on Feb 26, 2014 10:06 AM by Rick Gerard

    After Effects keeps prompting for Keychain Access

    aallen1188

      Hello,

       

      Recently after updating After Effects CC on a computer in our studio, it keeps prompting to put in a password for Keychain Access. You essentially cannot use the application because it will ask you to put it in the second you try to do anything else. It also doesn't accept any passwords you put in. I have tried to current user, admin password, and even the root password because I couldn't think of anything else it could be.

       

      I have already tried cleaning out the /Library/Keychain folder (I saved a copy of the contents, in case it didn't work). I have tried resetting Keychain. I'm not entirely sure what else I can do.

       

      Any ideas?

       

      Users computer info:

       

      2009 Mac Pro

      OSX 10.8.0

      Adobe After Effects CC v12.2