5 Replies Latest reply on Feb 26, 2014 10:58 AM by John T Smith

    lost software and Serial key not working when downloaded new version

    julian48

      Hi

       

      I have recentley had my hard drive replaced and i lost some of my Adobe software. stangley not all of it. one of the iteams i lost was Photoshop. I have downloaded a new version of it through the creative cloud. I logged in online and can see on my products i have Adobe Design Premium and acrobat pro. I have tried using these serial numbers to register photoshop but they dont work. could you please tell me if there is a way i can get a correct serial key and see a list of all software that is included in the packages that have been purchased on my account?

      Some software works fine like dreamweaver just find it strange that some programs have disapired and cant seem to reregister them.