4 Replies Latest reply on Feb 26, 2014 3:52 PM by jjenkinsnm

    Creative Cloud Desktop Install Taking a Very Long Time

    jjenkinsnm

      I am attempting to install Creative Cloud so I can access a trial of Premiere Pro CC. I started the process more than two horus ago, and all I see is the same progress bar that reads, "Installing Creative Cloud Desktop." I am on a fast, cable connection and have not had any connectivity issues, so why is it taking so long just to get the platform so I can then download apps? I have been tempted to cancel and try again later, but the Cancel button is grey/inoperable. Is this normal, or can I escape this process and try again later? How would I escape the process? Thanks.

       

      Details:

       

      Windows 7, 64-bit

      Quad-Core processor

      8 gig of RAM

      Plenty of hard-drive space left