3 Replies Latest reply on Feb 26, 2014 1:52 PM by Jeff_Coatsworth

    TCS4:  RH Error:  Failed to get any Framemaker document from..."

    jthomas666

      We are running TCS4, fully updated.

       

      My co-worker is having the problem above on his workstation.

       

      I opened the Frame book, addressed a couple of issues to get a clean update.

      Went to RH, created a new book, and imported the FM book.  No problem.

       

      On his machine, I opened the book in Frame, got a clean update.

      Opened RH, created a new project, and tried to import--that's when we get the error.

       

      It's clearly a problem with his machien, but we'd REALLY prefer not to have to try a TCS4 uninstall/reinstall.

       

      Any ideas?