Chris
RoboHelp will only work for the logon that was used to
install RoboHelp which was yours. So if your colleague is sitting
at your PC using their logon, it is not going to work.
You have two options.
Uninstall RH and reinstall it with your colleague's logon
remembering they must have admin rights when installing.
Let your colleague use your logon. Yes I know about the
security side. I only said it was an option, not the best solution.
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