7 Replies Latest reply: Feb 27, 2014 9:30 AM by John T Smith RSS

    How do I get Premiere Pro CS6 off Creative Cloud?

    MinnesotaDad Community Member

      I have spent over 100 hours in Premiere Pro CS6 putting together four hours of complicated video (at least for me, a first timer) all with the end objective of producing two DVDs which I’ll replicate for the 100+ members of my son’s high school marching band.  So it came time to burn them to the DVD, make a menu, etc.

      Which brought me to the apparently complicated and confusing task of trying to first FIND – and then use – Encore.

      After reading many threads in multiple forums, it seemed what I needed to do was to download Premiere Pro CC, uninstall Premiere Pro CS6, leaving the box unchecked for Encore, and then use them together.

      I installed Premiere Pro CC. Opened a project apparently fine.

      Then realized that perhaps Encore was already available and accessible to me via CS6. So tried to open a project there…. and now none of my projects could open in CS6!!! I was getting the dreaded “Sequence not available” error message.

      I tried uninstalling CC just to see if that would fix it (since installing it seemed to cause the problem). Didn’t solve it.

      Then came upon an Adobe help page that seemed to imply if I uninstalled CS6, ran a cleaner utility, and then reinstalled it, it would likely fix it.

      So I uninstalled it.

      Then I went to Creative Cloud to download CS6... but I can’t find CS6 anywhere in Creative Cloud!!!! I got a "single-app" membershi to Creative Cloud in June of last year just for Premiere Pro. I never bought a DVD or anything so I THINK that's the only way I can re-install the program.

      Forget the nightmare of trying to figure out how to get Encore - I just want Premiere Pro back at this point. What the heck is a person supposed to do?