1 Reply Latest reply on Jun 21, 2014 4:00 PM by Maan$naam

    digital edition

    lizette

      i cant add the ebook i purchased in digital edition the error is " already filled by another user" what should i do?

        • 1. Re: digital edition
          Maan$naam Level 1

          Hi there,

                        You can de-authorize your device and re-authorize it with  your correct email addess.


          In Adobe Digital Edition (ADE), if you press Ctrl+Shift+D (Windows) or Cmd+Shift+D (Mac) will remove the activation on your computer, and allow you to reactivate with a different ID or the same ID when you launch ADE again. 

          Press "Ctrl+Shift+E", this will bring up the "Device Deactivation" dialog.

            Select your Reader and deactivate it.

            Unplug and replug your Reader

          The Device Authorization dialog should show up, and you can authorize again with your Adobe ID.

           

          Thank you.