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2. Re: speedgrade crashing with direct link
This is the error coming every time can anyone plz help......
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4. Re: speedgrade crashing with direct link
Patrick J. Palmer
Mar 2, 2014 10:46 AM
Hi Sankoor,
what's the file format you're working with?
4K is heavy lifting (you're machine is rather well equipped, though).
In case you're source is RED 4K, I would suggest to use Dynamic Qualities in the settings to reduce the image data transfer rate (at least for playback - if you're going to use 1/2 you're actually reducing the CPU load by 75%).
If in doubt, send more detail about your project setup.
Cheers,
Patrick
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5. Re: speedgrade crashing with direct link
Hi Patrick, Thanks for ur reply n nice talking with u,i am working for a feature film and my project setup is 2k(it is just for edit my final output is 4k) and working with 4k ( r3d source files) with scale to fit option in premiere, i am using 1/4 resolution to playback and 1/2 is for paused resolution,when i am trying to go speedgrade with direct link option it is crashing on startup sometimes it's working and many times not working,plz give me the best settings to overcome with this problem,thanks.
windows 7,i73930k,gtxtitan,p9x79pro,32gb ram,sata 3tb harddisk
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6. Re: speedgrade crashing with direct link
You don't have NEAT VIDEO (denoiser) installed as a plugin in your Premiere Pro do you???? This will crash your system in Direct link mode (from PP to SG) almost everytime.... I also hear (Fxfactory plug-ins) do the same thing. Let me know if you have NEAT VIDEO installed and I'll send you the FIX!!
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7. Re: speedgrade crashing with direct link
Hi Allent,I didn't use third party plugs till now,is it neat video den osier comes with default adobe cc installation?
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9. Re: speedgrade crashing with direct link
Dennis Weinmann
Mar 4, 2014 7:07 AM
Which version of SG is installed ?
Please also give us some details about monitoring:
- Dual Display setup ?
- Mercury Transmit SDI ?
PM me the entire error messages if possible.
Thanks.
Dennis
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10. Re: speedgrade crashing with direct link
No, the Neat video de-noiser is a 3rd party plug-in, it does not come with SG CC.
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11. Re: speedgrade crashing with direct link
Dennis Weinmann
Mar 4, 2014 8:38 AM
Yes, it is a third party plugin. Please make sure it's updated to latest version (3.5) This will prevent SG from crashing on startup if you direct link a PR project that contains Neat video effects
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12. Re: speedgrade crashing with direct link
Hi Dennis,This is the error message,i am using speedgrade cc 7.2 updated version,i did'nt use neat video n using dual display mode with hdmi cable,i have no mercury transmit,plzzz give me the solution for this.............
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13. Re: speedgrade crashing with direct link
What's going on to adobe team,I am a customer man ,you have to response fast n take care of the new user problems,what is this?
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14. Re: speedgrade crashing with direct link
Sankoor,
This is actually a user-based forum. When Adobe staff jump in, it's mostly on their own time, not at work. We all might wish otherwise but for "direct" help one needs to call, try live chat, that stuff.
Neil
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15. Re: speedgrade crashing with direct link
Dennis Weinmann
Mar 6, 2014 3:59 AM
Please try it with a single screen setup, either by changing to single monitor setup in SG or disabling on OS. Let me know if it's more stable.
Reading the Win-error message, It seems to crash cuda in direct link. Would it be possible to provide a detailed Win Sys-report ? I'm interested in particular in installed graphics drivers etc. Please send me a PM for further instruction
Thanks
