2 Replies Latest reply on Feb 27, 2014 9:03 AM by genuinep

    Photoshop CS5 is crashing still

    genuinep

      I'm using OS X 10.6.8 and I have done the following per google search to rememdy the problem:

      1. Update to latest version of Photoshop

      2. Verify that all fonts are OK

      3. Tweak perferences how much RAM used etc and it is still crashing usually upon trying to place an image - (which is usually the first thing I need to do)

      ANY Help would be MOST appreciated!! Please let me know if any other info is needed to diagnose and fix

      Here is the latest report in case that is helpful?

       

      Interval Since Last Panic Report:  203924 sec

      Panics Since Last Report:          8

      Anonymous UUID:                    23E78D88-A344-4495-86FD-B0630DFD7861

       

       

      Thu Feb 27 10:34:13 2014

      panic(cpu 0 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7f47e000 0x0a5480a2, D0, P2/4

      Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

      0x5bd62188 : 0x21b837 (0x5dd7fc 0x5bd621bc 0x223ce1 0x0)

      0x5bd621d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)

      0x5bd62278 : 0xaef608 (0x92bc404 0x95f8004 0x100 0xcb42b6)

      0x5bd622c8 : 0xae6601 (0x95f8004 0x100 0x5bd622f8 0x9c4778)

      0x5bd622f8 : 0x16c89a6 (0x95f8004 0x100 0x438004ee 0x5bd62308)

      0x5bd62438 : 0xb0e2b5 (0x95f8004 0x97fb004 0x0 0x0)

      0x5bd62478 : 0x9dde7c (0x95f8004 0x97fb004 0x0 0x0)

      0x5bd62518 : 0x9da55b (0x0 0x9 0x0 0x0)

      0x5bd626c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x5bd626f8)

      0x5bd62798 : 0xc9feae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)

      0x5bd62808 : 0xcaf734 (0xa2a0800 0xb05b900 0x8 0x2)

      0x5bd62828 : 0xcd4322 (0xb05b900 0xb 0x5bd62848 0x47c4)

      0x5bd62858 : 0xcd4b3d (0x9924000 0x0 0x5bd6287c 0x0)

      0x5bd62888 : 0xcb4d79 (0x9924000 0x93d5e080 0x0 0x54)

      0x5bd628d8 : 0xc76d0c (0x46693000 0x0 0x0 0x3)

      0x5bd62948 : 0xc7640f (0x46693000 0x0 0x2 0x3)

      0x5bd62978 : 0xc6c05f (0x46693000 0x0 0x2 0x464bf000)

      0x5bd62ab8 : 0xca55d8 (0x464bf000 0x1 0x5bd62bcc 0x5bd62bc8)

      0x5bd62b68 : 0xc67fe1 (0x464bf000 0x1 0x5bd62bcc 0x5bd62bc8)

      0x5bd62be8 : 0x56da06 (0x464bf000 0x0 0x5bd62e3c 0x5bd62c74)

      0x5bd62c38 : 0x56e2a5 (0xcf6720 0x464bf000 0xa467788 0x1)

      0x5bd62c88 : 0x56eb59 (0x464bf000 0x10 0x5bd62cd0 0x0)

      0x5bd62da8 : 0x286638 (0x464bf000 0x10 0xa467788 0x1)

      0x5bd63e58 : 0x21dbe5 (0xa467760 0x8a025a0 0x1fd7e8 0x5d43)

      0x5bd63e98 : 0x210a86 (0xa467700 0x0 0x9121420 0x99d6340)

      0x5bd63ef8 : 0x216f84 (0xa467700 0x0 0x0 0x0)

      0x5bd63f78 : 0x295c57 (0x8d70688 0x0 0x0 0x0)

      0x5bd63fc8 : 0x2a256d (0x8d70684 0x1 0x10 0xa614064)

            Kernel Extensions in backtrace (with dependencies):

               com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff

                  dependency: com.apple.NVDAResman(6.4.0)@0x96e000

                  dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000

                  dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000

                  dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

               com.apple.nvidia.nv50hal(6.4.0)@0x1592000->0x19a6fff

                  dependency: com.apple.NVDAResman(6.4.0)@0x96e000

               com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff

                  dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000

                  dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000

                  dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

       

       

      BSD process name corresponding to current thread: WindowServer

       

       

      Mac OS version:

      10K549

       

       

      Kernel version:

      Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

      System model name: MacBookPro6,2 (Mac-F22586C8)

       

       

      System uptime in nanoseconds: 38545681813476

      unloaded kexts:

      com.apple.driver.AppleUSBUHCI          4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 120437812276

      loaded kexts:

      com.paceap.kext.pacesupport.snowleopard          5.9

      com.digidesign.iokit.DigiDal          9.0f4

      com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 33165452986

      com.apple.driver.AGPM          100.12.31

      com.apple.filesystems.autofs          2.1.0

      com.apple.driver.AppleMikeyHIDDriver          1.2.0

      com.apple.driver.AppleMikeyDriver          2.0.5f14

      com.apple.driver.AppleHDA          2.0.5f14

      com.apple.driver.AudioAUUC          1.57

      com.apple.driver.AppleUpstreamUserClient          3.5.7

      com.apple.driver.AppleMCCSControl          1.0.20

      com.apple.driver.SMCMotionSensor          3.0.1d2

      com.apple.Dont_Steal_Mac_OS_X          7.0.0

      com.apple.driver.AudioIPCDriver          1.1.6

      com.apple.driver.AppleLPC          1.5.1

      com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1

      com.apple.GeForce          6.4.0

      com.apple.driver.AppleGraphicsControl          2.10.6

      com.apple.kext.AppleSMCLMU          1.5.2d10

      com.apple.driver.AppleIntelHDGraphics          6.4.0

      com.apple.driver.AppleIntelHDGraphicsFB          6.4.0

      com.apple.driver.AppleUSBTCButtons          201.6

      com.apple.driver.AppleUSBCardReader          2.6.1

      com.apple.driver.AppleUSBTCKeyboard          201.6

      com.apple.driver.AppleIRController          303.8

      com.apple.BootCache          31.1

      com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

      com.apple.iokit.SCSITaskUserClient          2.6.8

      com.apple.iokit.IOAHCIBlockStorage          1.6.4

      com.apple.driver.AppleUSBHub          4.2.4

      com.apple.driver.AppleFWOHCI          4.7.3

      com.apple.driver.AirPortBrcm43224          428.42.4

      com.apple.iokit.AppleBCM5701Ethernet          3.0.5b8

      com.apple.driver.AppleEFINVRAM          1.4.0

      com.apple.driver.AppleSmartBatteryManager          160.0.0

      com.apple.driver.AppleAHCIPort          2.1.7

      com.apple.driver.AppleUSBEHCI          4.2.4

      com.apple.driver.AppleACPIButtons          1.3.6

      com.apple.driver.AppleRTC          1.3.1

      com.apple.driver.AppleHPET          1.5

      com.apple.driver.AppleSMBIOS          1.7

      com.apple.driver.AppleACPIEC          1.3.6

      com.apple.driver.AppleAPIC          1.4

      com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0

      com.apple.security.sandbox          1

      com.apple.security.quarantine          0

      com.apple.nke.applicationfirewall          2.1.14

      com.apple.driver.AppleIntelCPUPowerManagement          142.6.0

      com.apple.driver.DspFuncLib          2.0.5f14

      com.apple.driver.AppleProfileReadCounterAction          17

      com.apple.driver.AppleSMBusController          1.0.10d0

      com.apple.driver.AppleProfileTimestampAction          10

      com.apple.driver.AppleProfileThreadInfoAction          14

      com.apple.driver.AppleProfileRegisterStateAction          10

      com.apple.driver.AppleProfileKEventAction          10

      com.apple.driver.AppleProfileCallstackAction          20

      com.apple.iokit.IOSurface          74.2

      com.apple.iokit.IOBluetoothSerialManager          2.4.5f3

      com.apple.iokit.IOSerialFamily          10.0.3

      com.apple.iokit.IOAudioFamily          1.8.3fc2

      com.apple.kext.OSvKernDSPLib          1.3

      com.apple.driver.AppleHDAController          2.0.5f14

      com.apple.iokit.IOHDAFamily          2.0.5f14

      com.apple.iokit.AppleProfileFamily          41

      com.apple.iokit.IOFireWireIP          2.0.3

      com.apple.driver.AppleSMBusPCI          1.0.10d0

      com.apple.driver.IOPlatformPluginFamily          4.7.0a1

      com.apple.driver.AppleBacklightExpert          1.0.1

      com.apple.driver.AppleSMC          3.1.0d5

      com.apple.nvidia.nv50hal          6.4.0

      com.apple.NVDAResman          6.4.0

      com.apple.iokit.IONDRVSupport          2.2.1

      com.apple.iokit.IOGraphicsFamily          2.2.1

      com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3

      com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3

      com.apple.iokit.IOBluetoothFamily          2.4.5f3

      com.apple.iokit.IOUSBMassStorageClass          2.6.7

      com.apple.driver.AppleUSBMultitouch          207.7

      com.apple.iokit.IOUSBHIDDriver          4.2.0

      com.apple.driver.AppleUSBMergeNub          4.2.4

      com.apple.driver.AppleUSBComposite          3.9.0

      com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8

      com.apple.iokit.IOBDStorageFamily          1.6

      com.apple.iokit.IODVDStorageFamily          1.6

      com.apple.iokit.IOCDStorageFamily          1.6.1

      com.apple.driver.XsanFilter          402.1

      com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8

      com.apple.iokit.IOAHCISerialATAPI          1.2.6

      com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8

      com.apple.iokit.IOFireWireFamily          4.2.6

      com.apple.iokit.IOUSBUserClient          4.2.4

      com.apple.iokit.IO80211Family          320.1

      com.apple.iokit.IONetworkingFamily          1.10

      com.apple.iokit.IOAHCIFamily          2.0.6

      com.apple.iokit.IOUSBFamily          4.2.4

      com.apple.driver.AppleEFIRuntime          1.4.0

      com.apple.iokit.IOHIDFamily          1.6.6

      com.apple.iokit.IOSMBusFamily          1.1

      com.apple.kext.AppleMatch          1.0.0d1

      com.apple.security.TMSafetyNet          6

      com.apple.driver.DiskImages          289

      com.apple.iokit.IOStorageFamily          1.6.3

      com.apple.driver.AppleACPIPlatform          1.3.6

      com.apple.iokit.IOPCIFamily          2.6.5

      com.apple.iokit.IOACPIFamily          1.3.0

      Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

      Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

      Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

      Memory Module: global_name

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)

      Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

      Network Service: AirPort, AirPort, en1

      Serial ATA Device: Hitachi HTS725050A9A362, 465.76 GB

      Serial ATA Device: MATSHITADVD-R   UJ-898

      USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

      USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 5

      USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000 / 4

      USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

      USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 6

      USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

      USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 4

      USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 3

        • 1. Re: Photoshop CS5 is crashing still
          Curt Y Level 7

          It looks like you have 4 gig of RAM.  This might be the problem, depending on size of image.  If you have more than 65% of resources allocated to PS you are probably starving your computer.

           

          Also check free disk space.  Need about 20% free.  Scratch disk may use 50-100g if a layered image.

          1 person found this helpful
          • 2. Re: Photoshop CS5 is crashing still
            genuinep Level 1

            Thanks Curt - I looked into resources which were at 65% I pulled them down to 50% the images are small for the most part - I'll see if that helps any? I have 373.07 GB available - should I look into getting more RAM?