1 Reply Latest reply: Feb 27, 2014 1:00 PM by GautamBahl RSS

    Premiere Pro CS6 Won't Download from Creative Cloud. Says "File is Corrupted."

    MinnesotaDad Community Member

      I've had a 48 hour nightmare period. My end objective is to take my four hours of edited video and burn it to a DVD via Encore. That in itself is a chore I won't go into here. But in the process of trying to get everything set to do that, I've installed and uninstalled Prem Pro CS6 several times, and most recently ran the Adobe Creative Cloud Cleaner tool. On my latest attempt to download CS6 from Creative Cloud, the download failed because it said the "File Appears Corrupted."  Ugh. It said to wait and retry. I waited an hour. Logged off and back on to Creative Cloud. It looks like it still "remembers" me because it won't even let me retry again. 

       

      "Help" he mutters defeatedly.  :-)