First thing, quickly reinstall the latest verison of QuickTime or use the version that was just updated. QuickTime is a requirement.
If you want the 7.7.4 prior version, please try the following link. But, for now I would go with the latest version of QuickTime 7.7.5.
Download and install HDVSplit and do a capture firewire with it. That will give you split clips MPEG2.m2t to put on your Timeline.
Here we are using it as a troubleshooting tool. If it works, it may become your permanent tool.
Did you remove the Windows Update?
In Edit Menu/Preferences/Scratch Disks, where do you have the Captured Video and Captured Audio fills directed? How much free hard drive space is at that location?
Please review and let us know if any of the above had any impact on your situation.
Thanks for replying so quickly. Fortunately it turned out to be more simple: it turned out that the tape (and the next 3) were recorded in DV so Premier Elements was looking for a DV camera! I didn't know that I would have to select a DV camera if the tape was DV. (I must have taped one specific event over 4 tapes in DV for some reason.) All is well...downloaded the footage and now downloading the rest in HDV. Anyway, thanks for your prompt reply.
Thanks for the update with the great news. Always good when problem resolved. Good job.
It is important that the project preset agree with the capture source. So, now you are forewarned about the HDV data capture firewire settings.
Also keep an watch on Captured Video and Captured Audio in Scratch Disks preferences and the free space at the location to which they are directed.
But, all is sounding good. "All is well:" = do not mess with a good thing.