Adobe Photoshop Elements 12-Error 213:5

[GreenLynx]

I sucessfully installed Elements 12 on my Mac Mini OS 10.9.2. Elements Organizer ran without a problem. On trying to launch Photoshop Elements 12 I received the error message Error 213:5. After reading through discussions from folks having the same or similar problem and trying the various suggestions given in those discussions I gave up and decided to post the problem again in hopes someone might help. Here is what I have done so far: Repaired permissions, Uninstalled all older Elements, Made sure permissions in the Library ->Application Support->Adobe were set to read & write, Uninstalled Elements 12 and re-installed it, even copied the installer package onto my hard drive and used that to install, re-started the computer numerous times (i.e., after each change was made). When I try to launch Photoshop Elements 12 I continue to get this screen

Thanks in advance to anyone who has a solution.

Don

[Rave]

Hi GreenLynx,

You have a permission issue with your SLStore directory.  I would recommend completing solution 2 of "Configuration error" CS5 -

http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html#main_SLStore.

[GreenLynx]

Thank you for your response, but within Library->Application Support->Adobe-> there is no SLStore folder. I did a search to no avail. It is nowhere on my HD. Was this supposed to be created when I installed the software?

Thanks, Don

PS: I noticed there is no Adobe PCD folder either.

[GreenLynx]

Here is what I have discovered while searching for SLStore and Adobe PCD. They are in the System Library not the User Library. Both have the correct Permissions in the System Library. Should they be in the User Library?

It appears that the helpx.adobe.com....... info. only addresses the User Library but explains what needs to be done to the System Library.

Since my System Library-->Application Support-->Adobe-->SLStore and Adobe PCD folder have proper Permissions. What else do you suggest?

Don

[GreenLynx · Accepted solution]

Well it appears I have solved my own problem. It might be a bit unconventional but here is what I did. From the System Library I copied SLStore to the User Library. Restarted the computer and re-installed PSE 12. Viola! This worked. Now both Elements Organizer and PSE 12 editor work just fine.

I am guessing but I think the Installer DVD I used placed the SLStore in the wrong directory. Oh, well, it only took me a day and a half to figure it out...Thanks Adobe.

Don