11 Replies Latest reply on Mar 31, 2014 12:43 AM by matthieu.helder

    InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup

    matthieu.helder

      For some reason my copy of InDesign CS5.5 suddenly crashes at startup, in libxml2.2. This is new; it used to work fine. I don't know of anything that has changed in my system. It *may* be an update of the OS.

       

      I have tried deleting user preferences, application settings, (both manually and by using command-ctrl-option-shift at startup). Also tried starting InDesign from a user that never used it, with the same result.

      The same holds for Illustrator CS5.5: it crashes at exact the same place.

      Please find a part of the crash log below.

      Anyone knows how to solve this? Your help will greatly be appreciated!

       

       

      Best regards,

      Matthieu

       

       

      InDesign crash log:

      ==============

       

       

      Process:         Adobe InDesign CS5.5 [8240]

      Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

      Identifier:      com.adobe.InDesign

      Version:         7.5.3.333 (7530)

      Code Type:       X86 (Native)

      Parent Process:  launchd [166]

      Responsible:     Adobe InDesign CS5.5 [8240]

      User ID:         504

       

       

      Date/Time:       2014-02-28 14:26:52.856 +0100

      OS Version:      Mac OS X 10.9.1 (13B42)

      Report Version:  11

      Anonymous UUID:  410B6B8A-2546-CAAC-1C14-F31433FBA547

       

       

      Sleep/Wake UUID: 54CE87D9-A051-42D7-BCEB-087AE1EAD289

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

       

       

      VM Regions Near 0:

      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

          __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libxml2.2.dylib                         0x99fef8ad xmlInitParserCtxt + 841

      1   libxml2.2.dylib                         0x99fefd96 xmlNewParserCtxt + 59

      2   libxml2.2.dylib                         0x99feb2c8 xmlCreateMemoryParserCtxt + 35

      3   libxml2.2.dylib                         0x99febeb4 xmlCreateDocParserCtxt + 34

      4   com.adobe.dvaadameve.framework          0x20a32e1c get_widget_set + 720796

      5   com.adobe.dvacore.framework             0x1f48796a dvacore::proplist::utils::ReadPropList(std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&, dvacore::proplist::PropList&) + 106

      6   com.adobe.dvaui.framework               0x20ee0ab4 dvaui::utility::OS_ResourceManager::GetBinary(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, std::vector<char, std::allocator<char> >*) const + 1204

      7   com.adobe.dvaui.framework               0x20ee183f dvaui::utility::OS_ResourceManager::CursorInfoFromID(int, dvaui::utility::OS_ResourceManager::BigCursorInfo&) const + 719

      8   com.adobe.dvaui.framework               0x20ee2b17 dvaui::utility::OS_ResourceManager::MakeCursorFromPNG(int) const + 71

      9   com.adobe.dvaui.framework               0x20ec44b7 dvaui::ui::OS_NodeManager::OS_NodeManager() + 71

      10  com.adobe.dvaadameve.framework          0x2098149c dvaadameve::evaluate_serialization(adobe::version_1::string_t const&) + 14812

      11  com.adobe.dvaadameve.framework          0x209899cc get_widget_set + 27468

      12  com.adobe.dvaadameve.framework          0x20982efa get_widget_set + 122

      13  AdobeOwlCanvas                          0x02cd07e0 adobe::owl_canvas::version_0::session_t::~session_t() + 640

      14  AdobeOwlCanvas                          0x02cd0c73 adobe::owl_canvas::version_0::session_t::~session_t() + 1811

      15  AdobeOwlCanvas                          0x02cd1dc2 adobe::owl_canvas::version_0::session_t::~session_t() + 6242

      16  AdobeOwlCanvas                          0x02cd1fd1 adobe::owl_canvas::version_0::session_t::~session_t() + 6769

      17  com.adobe.InDesign.Application UI          0x1350cd6a GetPlugIn + 740170

      18  com.adobe.InDesign.Application UI          0x134e06ae GetPlugIn + 558222

      19  com.adobe.InDesign.Application UI          0x134427fb 0x13409000 + 235515

      20  com.adobe.InDesign.Application UI          0x134479ce 0x13409000 + 256462

      21  com.adobe.InDesign.Application UI          0x13464cf0 GetPlugIn + 51920

      22  PublicLib.dylib                         0x0128dc4f CInitializer::RegisterResources(IDResource, void*) + 95

      23  PublicLib.dylib                         0x01293c7c SchemaBasedWriteIterator::~SchemaBasedWriteIterator() + 5372

      24  PublicLib.dylib                         0x015519ee EnumerateResourcesByTypeFromPluginData(PlugInData const*, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*) + 1502

      25  PublicLib.dylib                         0x0155177c EnumerateResourcesByTypeFromPluginData(PlugInData const*, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*) + 876

      26  PublicLib.dylib                         0x01293c7c SchemaBasedWriteIterator::~SchemaBasedWriteIterator() + 5372

      27  PublicLib.dylib                         0x015519ee EnumerateResourcesByTypeFromPluginData(PlugInData const*, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*) + 1502

      28  PublicLib.dylib                         0x01550c7b IDResourceShell::GetLocalized(RsrcSpec const&) + 683

      29  PublicLib.dylib                         0x015510b7 IDResourceShell::EnumerateResourcesByType(IDType<PluginID_tag> const&, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*) + 119

      30  PublicLib.dylib                         0x01551258 IDResourceShell::EnumerateLocalizedResourcesByType(IDType<PluginID_tag> const&, unsigned long const&, boost::function<bool (IDResource, void*, RsrcSpec)>, void*, PMLocaleId const&) + 296

      31  PublicLib.dylib                         0x0128e89a CInitializer::Register(IDType<PluginID_tag>, PMLocaleId const&) + 234

      32  com.adobe.InDesign.AppFramework          0x13258fa3 GetPlugIn + 304259

      33  com.adobe.InDesign.AppFramework          0x13259059 GetPlugIn + 304441

      34  com.adobe.InDesign.AppFramework          0x13212435 GetPlugIn + 14613

      35  com.adobe.InDesign                      0x000028ab main + 187

      36  com.adobe.InDesign                      0x000027c6 start + 54

       

       

       

      Illustrator crash log:

      ===============

       

      Process:         Adobe Illustrator [8256]

      Path:            /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

      Identifier:      com.adobe.illustrator

      Version:         39 (15.1.0)

      Code Type:       X86 (Native)

      Parent Process:  launchd [166]

      Responsible:     Adobe Illustrator [8256]

      User ID:         504

       

       

      Date/Time:       2014-02-28 14:30:10.477 +0100

      OS Version:      Mac OS X 10.9.1 (13B42)

      Report Version:  11

      Anonymous UUID:  410B6B8A-2546-CAAC-1C14-F31433FBA547

       

       

      Sleep/Wake UUID: 54CE87D9-A051-42D7-BCEB-087AE1EAD289

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

       

       

      VM Regions Near 0:

      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

          __TEXT                 0000000000001000-00000000010de000 [ 16.9M] r-x/rwx SM=COW  /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libxml2.2.dylib                         0x99fef8ad xmlInitParserCtxt + 841

      1   libxml2.2.dylib                         0x99fefd96 xmlNewParserCtxt + 59

      2   libxml2.2.dylib                         0x99feb2c8 xmlCreateMemoryParserCtxt + 35

      3   libxml2.2.dylib                         0x99febeb4 xmlCreateDocParserCtxt + 34

      4   com.adobe.dvaadameve.framework          0x066505dc dvacore::xml::LibXML2ParseHandler::ParseBuffer(std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&) + 140

      5   com.adobe.dvacore.framework             0x05b7f34a dvacore::proplist::utils::ReadPropList(std::basic_string<unsigned char, std::char_traits<unsigned char>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned char> > const&, dvacore::proplist::PropList&) + 106

      6   com.adobe.dvaui.framework               0x0606f844 dvaui::utility::LoadCursorHotSpot(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, dvaui::utility::ResourceManager const&) + 404

      7   com.adobe.dvaui.framework               0x060705cf dvaui::utility::OS_ResourceManager::CursorInfoFromID(int, dvaui::utility::OS_ResourceManager::BigCursorInfo&) const + 719

      8   com.adobe.dvaui.framework               0x060718a7 dvaui::utility::OS_ResourceManager::MakeCursorFromPNG(int) const + 71

      9   com.adobe.dvaui.framework               0x06052ca7 dvaui::ui::OS_NodeManager::OS_NodeManager() + 71

      10  com.adobe.dvaadameve.framework          0x0659d16c dvaadameve::InitDrover() + 252

      11  com.adobe.dvacore.framework             0x05b329ac void boost::call_once<void (*)()>(boost::once_flag&, void (*)()) + 252

      12  com.adobe.dvaadameve.framework          0x0659f52a dvaadameve::DroverWidgetSet::Initialize(adobe::version_1::closed_hash_map<adobe::version_ 1::name_t, adobe::version_1::any_regular_t, boost::hash<adobe::version_1::name_t>, std::equal_to<adobe::version_1::name_t>, adobe::version_1::capture_allocator<adobe::pair<adobe::version_1::name_t, adobe::version_1::any_regular_t> > > const&) + 42

      13  AdobeOwlCanvas                          0x047a07e0 adobe::owl_canvas::version_0::session_t::~session_t() + 640

      14  AdobeOwlCanvas                          0x047a0c73 adobe::owl_canvas::version_0::session_t::~session_t() + 1811

      15  AdobeOwlCanvas                          0x047a1dc2 adobe::owl_canvas::version_0::session_t::~session_t() + 6242

      16  AdobeOwlCanvas                          0x047a1fd1 adobe::owl_canvas::version_0::session_t::~session_t() + 6769

      17  com.adobe.illustrator.plugins.AppBarControlsPlugin          0x18e34d3c PluginMain + 17508

      18  com.adobe.illustrator.plugins.AppBarControlsPlugin          0x18e34e11 PluginMain + 17721

      19  com.adobe.illustrator.plugins.AppBarControlsPlugin          0x18e3401a PluginMain + 14146

      20  com.adobe.illustrator.plugins.AppBarControlsPlugin          0x18e30e43 PluginMain + 1387

      21  com.adobe.illustrator.plugins.AppBarControlsPlugin          0x18e2ee66 0x18e2d000 + 7782

      22  com.adobe.illustrator.plugins.AppBarControlsPlugin          0x18e30a85 PluginMain + 429

      23  com.adobe.illustrator                   0x006e856e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769694

      24  com.adobe.illustrator                   0x006e46d3 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753667

      25  com.adobe.illustrator                   0x006ec396 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785606

      26  com.adobe.illustrator                   0x001b6d35 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1678649

      27  com.adobe.illustrator                   0x0056bf01 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2211569

      28  com.adobe.coretech.adm                  0x126cabf8 0x126be000 + 52216

      29  com.adobe.illustrator                   0x001141bc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1012160

      30  com.adobe.illustrator                   0x00114fec AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1015792

      31  com.adobe.illustrator                   0x001c06e6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1717994

      32  com.adobe.illustrator                   0x00050648 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508

      33  com.adobe.illustrator                   0x000512d6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722

      34  com.adobe.illustrator                   0x00050a4e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538

      35  com.adobe.illustrator                   0x001be56b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1709423

      36  com.adobe.illustrator                   0x001c0093 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716375

      37  com.adobe.illustrator                   0x00113c1a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1010718

      38  com.adobe.illustrator                   0x00050648 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508

      39  com.adobe.illustrator                   0x000512d6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722

      40  com.adobe.illustrator                   0x00050a4e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538

      41  com.adobe.illustrator                   0x00112ee1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007333

      42  com.adobe.illustrator                   0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870

      43  com.adobe.illustrator                   0x00003316 0x1000 + 8982

        • 1. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
          Larry G. Schneider Adobe Community Professional & MVP

          Try repairing permissions on the HD

          • 2. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
            potassiumdesign

            I'm having the same problem after upgrading to maverick wtih Indesign only. I've tried all the steps you mentioned as well. have you found a solution yet?

            • 3. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
              matthieu.helder Level 1

              Thank you for your advice!

              Of which files should I repair the permissions?

              $ ls -l ~/Library/Application Support/Adobe

              gives

              drwxr-xr-x  3 username  staff  102 Feb 28 13:58 Adobe Illustrator CS5.1

              drwxr-xr-x  4 username  staff  136 Dec 20 11:59 Adobe PDF

              drwxr-xr-x  3 username  staff  102 Jun 17  2013 Adobe Photoshop CS5.1

               

              which seems to be OK, because Photoshop is working alright. The files inside these directories have the same permissions.

               

               

              The /Library/Application\ Support directories also seem to be fine:

               

              $ ls -l /Library/Application\ Support/Adobe/Adobe\ Creative\ Suite\ 5.5\ Design\ Premium/

              total 0

              drwxrwxr-x   7 root  admin   238 Jun 12  2013 AMT

              drwxrwxr-x  30 root  admin  1020 Jun 12  2013 legal

               

              $ ls -l /Library/Application\ Support/Adobe/Adobe\ Creative\ Suite\ 5.5\ Design\ Premium/AMT/

              total 1528

              -r--r--r--  1 root  admin  225863 Jun 12  2013 SLConfig.xml

              -r--r--r--  1 root  admin   64234 Jun 12  2013 application.sif

              -r--r--r--  1 root  admin     390 Jun 12  2013 application.xml

              -r--r--r--  1 root  admin  162624 Jun 12  2013 aul.xml

              -r--r--r--  1 root  admin  318032 Jun 12  2013 designpremium_install_pkg.icns

              • 4. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                matthieu.helder Level 1

                I haven't found a solution yet. If I will, I certainly will post it here.

                • 5. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                  matthieu.helder Level 1

                  I did a trace to find out on which file libxml chokes:

                   

                  # opensnoop

                   

                    UID    PID COMM          FD PATH

                  (...)

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Spline UI.InDesignPlugin/Resources/idrc_PLST/1901.idrc

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Spline UI.InDesignPlugin/Resources/idrc_LOCR/1800.idrc

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Required/Spline UI.InDesignPlugin/Resources/idrc_VIEW/1801.idrc

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaadameve.framework

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaadameve.framework/Resources

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaadameve.framework/Resources/Info.plist

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaadameve.framework/dvaadameve

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaadameve.framework/dvaadameve

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/../Frameworks/dvacore.framework/Versions/A/dvacore

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/../Frameworks/dvaui.framework/Versions/A/dvaui

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources/Info.plist

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources

                    504   9975 Adobe InDesign   -1 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources/English.lproj

                    504   9975 Adobe InDesign   -1 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources/Base.lproj

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/

                    504   9975 Adobe InDesign   -1 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework//English.lproj

                    504   9975 Adobe InDesign   -1 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework//Base.lproj

                    504   9975 Adobe InDesign   43 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources/xml

                    504   9975 Adobe InDesign   -1 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources/English.lproj/xml

                    504   9975 Adobe InDesign   -1 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/Frameworks/dvaui.framework/Resources/Base.lproj/xml

                    504   9975 Adobe InDesign   43 /.vol/16777220/14043973/CursorDataID-10.xml

                    504   9975 Adobe InDesign   43 /.vol/16777220/14043973/CursorDataID-10.xml

                    504   9966 ReportCrash    5 /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app

                  (...)

                   

                   

                  It seems to be on the file /.vol/16777220/14043973/CursorDataID-10.xml

                  but this file looks OK to me. It contents are:

                   

                  <?xml version='1.0'?>

                  <prop.map version='1'>

                  <prop.list>

                  <prop.pair>

                  <key>DVA_CursorData</key>

                  <string>1.0</string>

                  </prop.pair>

                  <prop.pair>

                  <key>kHotSpot</key>

                  <array>

                  <array.type><int type='signed' size='32'/></array.type>

                  <int type='signed' size='32'>7</int>

                  <int type='signed' size='32'>8</int>

                  </array>

                  </prop.pair>

                  </prop.list>

                  </prop.map>

                   

                   

                  Anyone any idea?

                  • 6. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                    matthieu.helder Level 1

                    ... and Illustrator crashes on the same file (in another directory):

                     

                      504  10087 Adobe Illustrat 181 /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Resources/xml

                      504  10087 Adobe Illustrat  -1 /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Resources/English.lproj/xml

                      504  10087 Adobe Illustrat  -1 /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Resources/Base.lproj/xml

                      504  10087 Adobe Illustrat 181 /.vol/16777220/14017677/CursorDataID-10.xml

                      504  10087 Adobe Illustrat 181 /.vol/16777220/14017677/CursorDataID-10.xml

                     

                    this file has the same content:

                     

                    <?xml version='1.0'?>

                    <prop.map version='1'>

                    <prop.list>

                    <prop.pair>

                    <key>DVA_CursorData</key>

                    <string>1.0</string>

                    </prop.pair>

                    <prop.pair>

                    <key>kHotSpot</key>

                    <array>

                    <array.type><int type='signed' size='32'/></array.type>

                    <int type='signed' size='32'>7</int>

                    <int type='signed' size='32'>8</int>

                    </array>

                    </prop.pair>

                    </prop.list>

                    </prop.map>

                    • 7. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                      Peter Spier Most Valuable Participant (Moderator)

                      If you changed versions of the OS (going from 10.8 to 10.9, for example). you should uninstall and reinstall. You should probably go ahead and do that anyway as it's likely to take less time than you're going to spend tracking things down.

                      • 8. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                        Nathan Durai

                        Matthieu

                        How did you generarate the crash log for Indesign?? My indesign CS6 on windows freezes/crashes often at different times.

                        Is yours a release version or debug version??

                         

                        thanks

                        Nathan


                        • 9. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                          Peter Spier Most Valuable Participant (Moderator)

                          Mac has better error reporting than Windows and crash logs are generated at the system level. There is no equivalent crash log generated in XP or Windows 7, not sure if that's changed for Windows 8.

                          • 10. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                            matthieu.helder Level 1

                            @Nathan:

                             

                            It is as Peter sais: it comes with the operating system.

                             

                            On Windows you may be able to gather more information from the event log:

                            control panel --> administrative tools --> event viewer

                            • 11. Re: InDesign CS5.5 on OSX 10.9.1 suddenly crashes at startup
                              matthieu.helder Level 1

                              I updated the OS to 10.9.2, and now the problems are gone.

                              Apparently was an OSX issue.

                               

                              Thanks for thinking along everybody!