2 Replies Latest reply on Feb 28, 2014 9:44 PM by Rajashree Bhattacharya

    Photoshop CC serial number not showing up

    jonnyasmar

      It seems there is some sort of issue with my account. When I log in, it is showing two identical products and plans, stating both are set to renew on 3/24, but also stating in the "Inactive" section stating that they were cancelled in October of 2013. It also says on the main account page that I have no products registered. I am certain that I payed you all on Monday, as I recevied a confirmation e-mail from you.

       

       

      This is causing me to not have access to my account.