I recorded a meeting on GoToMeeting today and received a WMV file of 336MB which I need to edit a bit in Premiere Elements 10. I can play this file with Windows Media Player. However, I get the error "importer reported a generic error" eventhough I'm on a desktop computer, using Win7. I've read everything I could find online but not the answer to my question.
I tried encoding this file with Microsoft Expression and importing it, but got the error: This type of file is not supported, or the required codec is not installed.
Then I tried a free online converter, Zamzar, to convert the WMV to MOV, but got the error "unfortunately the conversion failed."
So, does anyone know what I can do to get this file so I can edit it? Apparently there are different versions of wmv files? And this version plays on Windows Media Player but is not importable to Elements 10?
There are different compressions of WMV files, to be sure. And some can be more taxing than others.
Have you considered editing this video in Windows MovieMaker instead?
You can also use Windows MovieMaker 2.6 (still available as a download at http://www.microsoft.com/en-us/download/details.aspx?id=34 ) to convert your video to a DV-AVI, which is easily editable in Premiere Elements.
But you definitely don't want to use a third-party program like Zamzard to convert your video unless you're really good at reading video specs. You'll usually end up converting the file to a LESS compatible format.