Is this the only monitor you have?
You may want to confirm the program works with a conventional monitor set-up before you plug into this device.
Premiere Elements needs to interface with an nVidia, ATI or Intel graphics system in order to display.
yes, it is the only monitor setup I have.
So there is no way to start the programm with unsupported graphics drivers?
See if you can get away with deleting the BadDrivers.txt file for Premiere Elements 12.
For Windows 7, 8, or 8.1 64 bit, the path to it is
Local Disk C
and sitting inside that Premiere Elements Folder is the BadDrivers.txt file that you delete. After you close out of there and open Premiere Elements 12 again, a new BadDrivers.txt file will be created automtically and hopefully the problem will be gone. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
The rationale for the BadDrivers.txt file goes back to the days of Premiere Elements 9.0/9.0.1 and can be found in post 10 of the following post
I am not clean on what you see when you go to Device Manager/Display Adapters/...what video card(s)/graphics card(s) do you see listed there?
I found a post solving this issue with the same computer model:
- DELL Vostro AMD & Intel Grafikkarte on Laptop, win7 64bit
- go to catalyst control center
- go to power tab
- assign "gpusniffer.exe" high power
Thanks for the follow up with the great news that you have solved your Premiere Elements 12 issue. Great job.
Also thanks for including a link to the information that contained the instructions for what worked for you. Much appreciated.
At any time did you attempt to delete the BadDrivers.txt file in this troubleshooting? If so, did that have any affect on the issue?