1 Reply Latest reply on Mar 1, 2014 1:22 PM by Peter Spier

    Indesign cs6 crashing on launch

    Claire in Australia

      Hi, I've currently been running CS5 on my Imac, had no problems.  I've just tried to install CS6.  All programmes except Indesign have loaded ok and work. Every time i try to launch Indesign it crashes and the following error appears -

       

      I've now uninstalled and reinstalled loads of times and still no good. A previous forum posted suggested using the clean-up tool which i have tried to do, but not sure it's done anything as I have followed the instructions and selected which prog I wanted cleaniing up but then nothing happens!

       

      I am not a techy, so please any lay mans advice would be gratefully received!

       

      Thanks

      Claire

      Screen shot 2014-03-01 at 19.35.30.png