I am uncertain about what you have done exactly. Please correct me if my understanding is wrong.
You created a full product and corresponding trial product. You published both (?) and then you retracted the full product. Now you wanted to edit or delete the full product but you couldn't. You created a new product but can't publish it because you used the same id as the old one.
Please provide your extension name so that we can check it.
Hello and thank you for your answer.
My extension name is ''Markosg'' or ''firstname.lastname@example.org''
the case is like this:
Unfortunately i did not now that i have to upload also the full product so
i uploaded only the trial version.
i published it (trial version) and i saw (after some little problems discussed previously)
that i have to publish also the full version.
so i retracted the product and i tried to correct the problem but i did not see the
edit symbol or the delete symbol (for me to start again)!
the new product i created it because i had the public/private state problem
and before i get the message of (i have to upload the full version).
but it did not uploaded it because it said that i had a similar product and cannot publish.
i also changed the name of the product and the name of the script but
in the new product i saw the delete symbol so i deleted it.
now as i mention above i can neither edit the current (retracted though) product nor delete it!
i attach the screeshot!
Thanks for getting in touch. Can you please try again now? The option to delete should now be visible for this product.
Do let us know if you experience any further issues.
i created it and i uploaded and now it has been approved!
i created the paid version and the trial version.
at first i could see and the published version both products now i can see
only one that has the price and a grey dot at the trial column.
i cannot find the product in the marketplace? where it should be found
in order to see how people will see and interact with it?
because in the preview link that product give it does not have
the buttons for donwload or buy in it (if am i correct)?
Great - glad to hear you've got your product published.
Your product is visible in Adobe Exchange - for example, in the Adobe Exchange Panel in Photoshop CC, it currently appears as the third product when you sort by "newest".
Clicking on the product in the grid gives you the option to "Try" or "Buy".
For the time being, the main place that all users will be able to find your product is in the Adobe Exchange Panel, shown above. Please contact us by email if you need more help with this (just reply to your "<prodcut> has been approved on Adobe Exchange" email).