2 Replies Latest reply on Mar 2, 2014 10:16 PM by A.T. Romano

    Preview window no longer working (Premiere Elements 10)

    rsmalec Level 1

      I've been using Premiere Elements 10 on a weekly basis for 2+ years.

      Suddenly, the preview window is not working.

      I can drag clips into the timeline, apply edits, etc...  but if I try to play/preview the video, the upper left hand window is gray or blank.  When I click on the window, the current frame from the video will appear, but not change.

      If I double-click a clip to preview, same thing.

      This occurs with .avi and .mp4

      I am NOT having this trouble with other editors/players (Windows Movie Maker, Windows Media Player, iTunes)

       

      I suspect this has to do with the most recent nvidia driver update, but not sure.

       

      Windows 7 Home Premium 64-bit

      16gb RAM

      2x NVIDIA GeForce GTX 580

      Driver version: 9.18.13.3489