I have a network of 30 people who work on our website. We are
having trouble administering our newer users because the settings
we make are ignored by their C3 clients. We deny creating new blank
pages, using starter pages templates and various other abilities.
When some of our users log in, they are able to create blank pages,
starter template pages, etc. They are also not able to perform
rollbacks (the option is grayed out). Other (typically older) users
don't have this problem. We are running CPS on the server and
switched Contrib into Compatibility Mode a few months ago, but this
problem developed only about one month ago. Has anyone else
experienced a similar situation? How did you resolve it?
I figured out what my problem was. When I was setting up
Contribute on the user machines, I had been setting the site in the
connection setup to my.site.com/department, but CPS controls
my.site.com/ (not /department). The client computers were not
connecting to CPS at all! Oops. I think I'll use
connect:my.site.com in the future to save headaches.